ISO/TS 16949

ISO/TS 16949 Phaphop Management System For the car and auto parts industry

Anyone who is familiar with 2 continents is America and Europe. There will be a feeling that people on these two continents may not be able to accept it. Like what Europe does
America often comes out to talk often, often saying that things are not like that. For Europe, it is said that America is over, like the ISO 9000 standard. Will be widespread in Europe and Asia, but in America it is not as excited as it should be Because if talking about the American system, it will go to TQM, Balanced Scorecard and Six Sigma is more than if there are some things that may depend on each other, there are not many.

Speaking of standards in the automotive industry, there are giant companies in this industry, namely General Motors, Ford and Daimler Chrysler, which are Americans.
Calling Big Three or the three giants to join hands to determine what is the middle standard Because each partner has their own standards, making
Suppliers are having a headache because they are incompatible. At that time, the ISO 9000 standard came out, but all 3 giants told me not to work because it was

In the middle, too, and there is nothing that is specific to vehicles. Therefore set the QS 9000 standard to be the specific specification used together with ISO 9000 in 1994

But later in 2002, the industry standard was issued under the name ISO 16949 – Quality Management System Requirements. Only for applying ISO 9000: 2000 to organizations that produce cars. And car part ( Quality Management System Particular
requirements for the application of ISO 9000:2000 for automotive production and relevant service part organizations )

What the organization that is the supplier or supplier of the general car industry must follow this standard.

– Prepare quality manuals
– Document control
– control the record
– Management must show commitment
– Focus on customer
– Set quality policy
– Set quality objectives
– Planning the quality management system
– Determining responsibility, authority and communication
– Appointment of management representatives
– Internal communication

– Management review meeting
– Provide resources
– Create competencies, consciousness and personnel training
– Build skills in product design
– motivate employees and delegation
– Provide basic utilities (may use that infrastructure)

– Provide a good working environment
– production planning
– Define and manage the processes that are related to customers
– Planning, design and development
– Create input data for design and development
– Create results from design and development
– Review of design and development
– Verification of design and development
– Confirm the validity of design and development

– Control of design and development changes
– Manage the purchasing process
– Control of production and service
– Confirmation of the validity of production processes and services
– Provide identification and traceability
– Manage customer assets
– Maintain product condition
– Control the equipment used for surveillance and measurement
– Indicating statistical tools

– Monitor and measure customer satisfaction
– Internal monitoring
– Monitor and measure processes
– Monitoring and measuring products
– Control products that do not meet the ISO 16949_2 requirements
– data analysis
– Continuous improvement
– corrective action
– preventive action

When you study this standard, you can see that there are statistical details. And many engineering departments Is a rather difficult standard

This standard has important tools that you need to know and use. They are called Core Tools that contain

APQP – Advanced Product Quality Planning
FMEA – Failure Mode and Effects Analysis
MSA – Measurement System Analysis
PPAP – Production Part Approval Process
SPC – Statistical Process Control
Each story is not light. I will write another page.